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It had been numerous years since going through the process of purchasing a vehicle and I found Benton Fry Ford to be the perfect fit for my needs. The rep who looked after me so well, Brad Ray, was nothing short of excellent! I am grateful to Brad, and Cathy in finance for making what could have been a very daunting experience a very positive one! I highly recommend checking out Benton Fry Ford for your next purchase.
in the last week
I stopped in at Bentons and ended up speaking with Chris. Told him what I was looking for and he went out of his way and kept in touch every day. They didn't have the truck I was looking for but he found the one I wanted. Had it delivered quickly, I went in to look at and the deal was done. I couldn't be happier. So even if they don't have what your looking for on the lot they will work fast and hard to find it. If I could leave more than 5 star rating on here I would cause he deserves it! Thanks again Chris.
a month ago
We stopped in just to look and in less than 2 hours we walked out new vehicle owners. Steven H was very friendly. He provided guidance on options and got us the best deal in town. On pick up day we were greeted at the door by a friend (Steven H). Our experience was truly a pleasure. Even our trip to 'the office' (CFO) was not painful. Thank you for your kindness, professional, customer focus approach.
a month ago
Benton Fry Ford has always been helpful and ready to address any questions and concerns about my vehicle (Ford Escape). Linda (Customer Service) and David (Service Manager) always go above and beyond. Most recently, Benton Fry Ford did some work that cost me far less than a previous estimate given by another Ford dealership. Benton Fry Ford's attention to detail was a great cost savings measure that I appreciate very much. I'll be back. :-) ...of course.
a month ago
A dealership that is always willing to go out of their way to treat the customer right. Not only did I get a deal on a new vehicle that could not be beaten by my regular dealership of 7y but also any other dealerships in a 200m radius. The service does not stop after you purchase your vehicle but continues when you have any question or problem figuring something out or decide to make new modifications to your vehicle. The service department also goes out of their way to make sure you are informed of any updates or recalls on your vehicle as well as ensuring you are happy with your service and making suggestions to improve your driving experience or vehicles appearance when it comes to modifications etc. My only regret is that I have to wait so long to buy my next vehicle from this location.
2 months ago
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